phcasj is committed to protecting your personal information. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have as a phcasj player under Philippine law.
This Privacy Policy ("Policy") describes how phcasj ("phcasj", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", "User") who access or use the phcasj website and gaming platform (the "Platform").
phcasj operates in the Philippines and is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the phcasj Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Your Privacy Matters: phcasj will never sell your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate the Platform, comply with legal obligations, and improve your experience as a phcasj player.
This Policy applies to all personal data collected by phcasj through the following channels:
This Policy does not apply to third-party websites, applications, or services that may be linked to or integrated with the phcasj Platform. phcasj is not responsible for the privacy practices of any third-party service providers, and we encourage you to review the privacy policies of any third parties you interact with.
phcasj collects the following categories of personal data from players and Platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Yes |
| Contact Data | Email address, mobile number, residential address (city, province) | Yes |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Yes |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | Yes |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | Yes |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When provided |
| Verification Data | Copies of government-issued IDs, selfies for identity verification, proof of address | KYC required |
phcasj does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is processed solely for the purposes described in this Policy and is subject to enhanced security measures.
phcasj collects personal data through the following methods:
phcasj processes your personal data for the following specific purposes:
No Automated Decision-Making: phcasj does not make decisions that significantly affect you based solely on automated processing, without human review. Where automated systems flag an account for review, a qualified phcasj team member will assess the situation before any action is taken.
phcasj processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
phcasj does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phcasj shares personal data are required to process that data in accordance with applicable Philippine privacy laws and phcasj's data processing standards. phcasj remains responsible for ensuring that any third-party processing of your data is conducted lawfully and securely.
phcasj retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / regulatory compliance |
| Financial Transaction Records | 10 years from transaction date | AMLC / tax obligations |
| Gaming History | 5 years from last activity | Regulatory & dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent / legal obligation |
| Technical / Log Data | 12 months from collection | Security & fraud prevention |
Upon expiry of the applicable retention period, phcasj will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised rather than deleted, the resulting anonymised data may be retained indefinitely for analytical purposes, as it can no longer be used to identify you.
phcasj implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes:
Your Role in Security: While phcasj takes extensive measures to protect your data, you also play an important role. Always use a strong, unique password for your phcasj account, enable 2FA, and never share your login credentials with anyone — including persons claiming to be phcasj staff.
phcasj uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following types of cookies are used:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phcasj Platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by phcasj. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
The Data Privacy Act of 2012 gives you meaningful control over your personal information held by phcasj.
Request a copy of the personal data phcasj holds about you, including information on how it is being processed and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data phcasj holds about you. We will update your records promptly upon verification.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on phcasj's legitimate interests.
Request that phcasj restricts the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
Lodge a complaint with the National Privacy Commission (NPC) if you believe phcasj has processed your personal data in violation of RA 10173.
phcasj will respond to all data privacy rights requests within 15 business days of receipt, in accordance with NPC guidelines.
The phcasj Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. phcasj does not knowingly collect personal data from individuals under the age of 21.
If phcasj discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be reviewed, and the account will be permanently closed. Any deposits made by an underage player will be handled in accordance with phcasj's Terms & Conditions and applicable Philippine law.
Parents and guardians who believe their child may have registered on the phcasj Platform are encouraged to contact our Data Protection Officer immediately using the contact details in Section 14. phcasj will investigate and take appropriate action as a matter of priority.
Parental Controls: phcasj strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you are concerned about a young person's access to gambling content, please visit our Responsible Gaming page for guidance and resources.
phcasj primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including certain game content providers and technical infrastructure partners — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, phcasj ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations. Specifically, phcasj will only transfer personal data to countries or organisations that provide an adequate level of data protection, or where appropriate safeguards are in place, such as contractual data processing agreements that impose obligations equivalent to those under Philippine law.
phcasj will not transfer your personal data to jurisdictions that do not provide adequate privacy protections without your explicit consent, except where required by applicable law.
phcasj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision is always displayed at the top of this page.
When material changes are made to this Policy, phcasj will notify registered players by email to the address on file and/or by displaying a prominent notice on the Platform prior to the changes taking effect. For minor or clarificatory changes, we may update the Policy without separate notification.
Your continued use of the phcasj Platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.
phcasj has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO directly.
Data Protection Officer — phcasj
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for privacy-related requests
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM Philippine Standard Time (PST, UTC+8)
If you are not satisfied with phcasj's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.
For responsible gaming concerns, self-exclusion requests, or issues related to problem gambling, please visit our Responsible Gaming page or contact our support team. All such requests are handled with the utmost confidentiality and priority.
A quick look at the key commitments phcasj makes to every Filipino player on the Platform.
All sensitive data stored by phcasj — including identity documents and financial records — is protected with AES-256 encryption, the same standard used by major Philippine banks.
phcasj's data practices are fully aligned with the Data Privacy Act of 2012 and NPC regulations, giving Filipino players the legal protections they are entitled to.
phcasj has a dedicated Data Protection Officer who oversees all privacy matters and is your direct point of contact for any data-related concerns or requests.
phcasj will never sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the phcasj ecosystem.
You can withdraw consent for marketing communications at any time through your account settings or by contacting support. Opt-outs are processed within 5 business days.
In the unlikely event of a data breach affecting your information, phcasj will notify you and the NPC within the timeframes mandated by Philippine law.
Your privacy and security are at the heart of everything we do. Explore the phcasj Platform knowing your personal data is protected every step of the way.
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